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Frequently Asked Questions

Wood Foundations FAQ

Furniture

Explore our solid wood furniture collection, including tables, chairs, desks, dressers, and storage pieces crafted for durability and timeless style.

What types of furniture do you offer?

We offer a range of solid wood pieces such as dining tables, chairs, desks, dressers, bookcases, and other storage solutions designed to complement modern and traditional interiors.

What woods do you use and are they sustainably sourced?

Our furniture uses responsibly sourced hardwoods such as oak, maple, walnut, and cherry. We prioritize sustainability and offer FSC-certified options where available to ensure responsible forest management.

Can I customize furniture (dimensions, finishes, hardware)?

Yes. We offer customization on dimensions, finishes, and hardware to fit your space and style. Please contact our design team with your specifications to receive a quote and lead time.

What finishes are available for furniture?

Available finishes include natural oil, matte polyurethane, espresso stain, grey wash, and other custom finishes. Finishes vary by product line and may affect lead times.

How should I care for wood furniture to keep it looking its best?

Dust regularly with a soft cloth, avoid excess moisture, and use coasters on surfaces. For protective finishes, follow the care instructions provided with your piece and reapply as recommended by our finish guide.

What are typical lead times and shipping options for furniture?

Lead times generally range from 2 to 6 weeks depending on the item and customization. Shipping is available within the continental US, with options for curbside delivery or room-of-choice where available. International shipping is not currently offered.

Platform Bed Frames

Our platform bed frames are built for stability and easy setup, available in multiple sizes and finishes to suit your bedroom design.

What bed frame sizes do you offer?

We offer a range of sizes including Twin, Twin XL, Full/Double, Queen, King, and California King. Custom sizes may be available on select models.

Are your bed frames solid wood and do they require a box spring?

Yes, our bed frames are constructed from solid wood. They are designed to work with a standard mattress and foundation if desired, but many customers use them with a slatted foundation and do not require a traditional box spring.

Do bed frames come with slats and how do I assemble them?

Most platform bed frames include slats or a slat foundation. Assembly is straightforward with included hardware and step-by-step instructions. Basic tools are typically required.

Do you offer assembly or installation services?

Yes, we offer optional in-home assembly or professional installation in select areas. Please check availability during checkout or contact our support team for details.

What is the warranty on bed frames?

All platform bed frames come with a 2-year limited warranty against defects in materials and workmanship. Coverage details and exceptions are provided in the warranty documentation.

What is your return policy for bed frames?

We offer a 30-day return window for unused and unassembled bed frames in original packaging. Custom or personalized frames may be excluded from return. Return shipping is the responsibility of the customer unless the item arrives defective or damaged.

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